Moselle. Forbach Agglomeration: Free is unable to keep up with fiber connection requests

Subscribing to Free, the first national operator to integrate the Forbach urban community's fiber optic network, is a real challenge. Of the 3,300 requests received, only about twenty connections were made in one month.

Free received 3,300 fiber optic contract openings in one month, but only 16 connections were made. Photo Frédéric Lecocq

Free can't keep up. The national operator, the first to integrate the fiber network of the Forbach urban community, has only connected around forty Freebox subscribers in one month, out of the 3,300 requests that were made either through a sales representative or directly online.

Many subscribers have had no news since signing a contract, like this Metzing resident. "I signed a contract on April 12. I haven't had any contact for a month. I've been to the Free store in Metz twice, two appointments...

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