Fake 'accessory' claim for Volvo
Swedish carmaker Volvo has allegedly used a 'fake' sound system in its vehicles.
According to a report in China-based media outlet The Liberty Times, a Volvo S60 owner in China headed to the dealership where he purchased his car after noticing that the name of the center speaker above the cockpit of his car was misspelled.
Volvo is known for selling high-performance sound systems manufactured by Bowers & Wilkins as optional equipment in its cars. However, it has been claimed that the Chinese user's car has a sound system with the words "Bowers & Wilkins" written in different letters instead of the original equipment.
It was also learned that the same S60 owner complained that the 'crystal' gear lever also did not have standard illumination.
After the incident became known, similar complaints started to be made by other Volvo owners in China. It is still unclear which Volvo models are affected and whether they are all sold by the same dealer.
INVESTIGATION STARTEDAfter vehicle owners reported the "fake" hardware issue to the dealership where they purchased the vehicle, and no solution was offered, Volvo China made a statement on the issue.
"Volvo Cars attaches great importance to the 'irregular behavior in the new car sales process' recently reported by some customers. We always stand by our customers and will never tolerate any behavior that harms the interests of users. We have launched a special investigation. We will uphold the principles of openness and transparency to ensure that customers' legitimate rights and interests are fully protected, thoroughly investigate the cause of the incident, and handle the incident in accordance with laws and regulations," the statement said.
SALES OF SEDAN MODELS IN TURKEY HAVE BEEN SUSPENDEDVolvo has ended the sales of its sedan model, the S60, which came to the fore due to allegations of using counterfeit parts, as well as its other sedan model, the S90, in Turkey as of 2025.
The reason for this was that both models were produced in China.
Volvo Car Turkey General Manager Alican Emiroğlu made a statement regarding the issue in August 2024, saying, "Our sedan vehicles S60 and S90 were produced in China. Due to the new tax regulation, we will not be bringing new vehicles after the current stocks. We will have to take a break from sedan cars as of next year until our electric sedan models arrive."
The tax Emiroğlu is talking about is the additional customs duties applied to vehicles imported from China.
If you recall, the 40 percent additional customs duty previously imposed on electric cars of Chinese origin became valid for all fuel types of cars imported from China as of July 2024.
Habertürk
